Refund & Return Policy

Last Updated: [DATE]

Due to Product Nature

Because our products are research materials, all sales are generally considered final.

Damaged or Incorrect Orders

If you receive:

• Damaged products
• Incorrect items
• Missing items

Contact support@plumeoresearch.com within 7 days of delivery.

Include:

• Order number
• Photos of products and packaging
• Description of the issue

Approved Replacements

If approved, we may provide:

• Product replacement
• Store credit
• Refund at our discretion

Non-Refundable Situations

Refunds will not be issued for:

• Improper handling after delivery
• Customer ordering mistakes
• Misuse of products
• Products opened, altered, or used

Chargebacks

Customers are encouraged to contact support before initiating a chargeback so we can resolve concerns directly.